Have you ever found yourself in a situation in which you suddenly realize the world is about to end? No? That’s probably because you’re not an expert in risk communication. Every day is a new adventure in dealing with risks that can range from minor inconveniences to an all-out apocalypse for those of us in the business.

So, exactly what is risk communication? It’s simply a way of informing people about the risk and what they should do about it. Sounds simple enough, doesn’t it? WRONG! To keep people from panicking and fleeing, risk communication is a delicate art form that requires a masterful combination of humor, satire, and creativity.

Timing is an important aspect of effective risk communication. It’s critical to strike a balance between informing people early enough so they can prepare and informing them late enough that they forget about the risk and go about their lives. This can be a difficult tightrope to walk, but with enough practice, you can become a risk communication ninja as well.

Transparency is another critical factor. People must have confidence in the information they receive. This is why it’s critical to always be open and honest about what you know and don’t know. People value transparency, especially when it comes to matters that could end their lives.

Then there’s the issue of the audience. It’s critical to understand who you’re speaking to and what kind of message will appeal to them. If you’re talking to a group of teenagers about a potential disaster, for example, you might want to use a more lighthearted approach and perhaps a meme or two. If you’re speaking to a group of executives about the same disaster, you might want to take a more serious tone and even bring in a PowerPoint presentation. Or even find a way to drive the information in a more simplified and easy way as easy as zoominfo.

Let’s look back at some of our favorite risk communication moments throughout history. Remember the Year 2000 scare? That was hilarious. People were stockpiling canned goods and constructing bomb shelters because they believed the world would end at midnight on December 31, 1999. Of course, it was all for naught, and the world kept spinning on its axis.

And who can forget the 2020/2021 COVID -19  pandemic? People were stockpiling toilet paper and donning masks like it was a fashion statement. COVID-19  changed the world as we know it,,,,

So there you have it, people. Risk communication is a wild and wacky world, but with the right tools and techniques, you can navigate the hazards and emerge unscathed. Just remember to keep your sense of humor, to be transparent, and to keep the audience in mind at all times. Good luck with your communication!

Categorized in: